Introduction
Cats N Dogs Vet Clinic ("we", "our", or "us") is committed to protecting the privacy and security of our users and their data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when using the CND Mobile application and related services.
By using CND Mobile, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information
We may collect the following information:
- Name
- Email address
- Contact number
- Clinic or hospital information
- User account credentials
Veterinary and Client Data
CND Mobile may store:
- Pet patient records
- Medical history
- Appointment details
- Billing and transaction records
- Client contact information
Device and Usage Information
We may automatically collect:
- Device type
- Operating system
- App version
- Crash logs and diagnostics
- Usage analytics
How We Use Information
We use collected information to:
- Provide and maintain CND Mobile services
- Manage veterinary clinic operations
- Improve application performance and user experience
- Provide technical support
- Monitor and prevent unauthorized access or misuse
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell personal information.
We may share information only in the following situations:
- With authorized clinic personnel
- With service providers necessary for app operation
- When required by law or legal process
- To protect the security and integrity of our services
Data Storage and Security
We implement reasonable technical and organizational measures to protect data against unauthorized access, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information only as long as necessary to provide services and comply with legal obligations.
Users may request account deletion subject to applicable legal and operational requirements.
Children's Privacy
CND Mobile is intended for veterinary professionals and clinic operations. It is not directed toward children under the age of 13.
Third-Party Services
CND Mobile may use third-party services such as:
- Apple App Store services
- Google Play services
- Cloud hosting providers
- Analytics and crash reporting tools
These third parties may collect information in accordance with their own privacy policies.
Your Rights
Depending on your jurisdiction, you may have rights regarding:
- Access to your information
- Correction of inaccurate data
- Deletion of personal data
- Withdrawal of consent where applicable
Requests may be submitted using the contact information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted within the application or on our website.
Continued use of CND Mobile after changes become effective constitutes acceptance of the revised Privacy Policy.
Contact Information
For questions regarding this Privacy Policy, contact: